Questions We Hear Often – Westside, Calgary SW
Need to know
Straight answers to the questions our front desk hears every day – about booking, coverage, and each part of the clinic. If yours is not here, call (587) 288-8190 or send us a message; we are glad to help.
Booking, location and costs
Are you accepting new patients?
Yes – dental and medical. No referral is needed for any part of the clinic. Book online or call (587) 288-8190.
Where are you and where do I park?
Suite 1120, 930 – 85th Street SW in West Springs, Calgary SW, with ground-level parking outside the door and a step-free entrance.
What are your hours?
Monday, Wednesday and Thursday 8:00 am – 4:00 pm; Tuesday 11:00 am – 7:00 pm; Friday 8:00 am – 3:00 pm; alternating Saturdays 9:00 am – 3:00 pm; closed Sunday.
Do you bill my insurance directly?
We bill most dental insurers directly and explain any portion that is not covered before treatment begins. Insured physician visits are covered under the Alberta Health Care Insurance Plan – bring your health card.
Do I get a written estimate?
Yes. Every dental treatment plan comes with honest findings and a written plan you can take home before anything begins.
Is sleep apnea care covered?
Physician sleep assessments are insured services. Any private costs for home sleep testing or oral appliances are explained clearly before you book.
Are there payment plans?
Yes. Aesthetic and wellness programs can be financed through Beautifi at 0% interest, and other financing options are described on our Fees & financing page.
Why can’t my dentist diagnose my sleep apnea?
In Alberta, sleep apnea must be diagnosed by a physician. At Westside our family physician reviews every home sleep test and meets you to discuss the results before any dental appliance is made.
Dental care
Do I need a referral?
No. Book online or call (587) 288-8190 – new patients are welcome and you will be seen by our dentist for an exam first.
Is it covered by my dental insurance?
We follow the Alberta Dental Fee Guide, bill most dental insurers directly and explain any portion that is not covered before treatment begins.
I am nervous about dental work. What are my options?
Needle-free Solea laser treatment for many procedures, and sedation dentistry when it helps. Tell us when you book and we will plan the visit around it.
Jaw and pain
Do I need a referral?
No. Book directly; the physician assessment is the first step and no referral is needed.
Is the assessment covered?
Physician assessments are insured services under the Alberta Health Care Insurance Plan. Any private costs for device-based courses are explained before you commit.
How soon will I notice a difference?
It depends on the cause. Your plan includes a review point so results are measured, not assumed, and the plan is adjusted if needed.
Sleep and airway
Do I need a referral?
No. In Alberta, sleep apnea must be diagnosed by a physician – our family physician reviews every test and meets you to discuss the results.
Is sleep testing covered?
Physician sleep assessments are insured under the Alberta Health Care Insurance Plan; any private costs for testing or appliances are explained before you book.
What if I cannot tolerate CPAP?
A custom oral appliance is a comfortable, portable alternative for many patients, and Solea Sleep can reduce snoring without apnea.
Medical services
Do I need a referral?
No. Book directly online or by phone; no referral is needed to be seen by our family physician.
Is it covered?
Insured physician visits and medically necessary procedures are covered under the Alberta Health Care Insurance Plan. Device-based courses and cosmetic procedures are private-pay and always identified before you commit.
Do I have to become a family-practice patient?
No. You can be seen for a specific concern. If you would like a family doctor, the practice is welcoming new patients – ask about a meet-and-greet.
Face and aesthetics
Where do I start?
With a skin and facial assessment. We image your skin, listen, and build a plan from that – never from a menu.
Who provides the treatments?
Cosmetic injectables are provided by Dr. Zubaida Hussain; facial and skin treatments by our medical aesthetician, Noora, within the physician-supervised program.
Is there downtime?
Treatments here are non-surgical and minimally invasive. Most people return to their day immediately; your provider tells you what to expect for your plan.
Skin
Where do I start?
With a skin assessment – imaging first, then a plan built around your goals and your skin type.
How many sessions will I need?
It depends on the concern and the treatment; your assessment sets out the expected course and the review points.
Is there downtime?
Most skin treatments here have little or no downtime; your provider explains what to expect for your specific plan.
Mind and wellness
Do I need a referral?
No. You can book a consultation directly; family physicians and psychiatrists can also refer.
Is this a replacement for my current care?
No. TMS works alongside therapy and medication, and for clinical-pathway patients we coordinate with your mental health team. If you are in crisis, call 911 or the Alberta Mental Health Help Line at 1-877-303-2642.
Is it covered?
Clinical-pathway courses are often eligible for Health Spending Account submission, and some extended health plans cover TMS for treatment-resistant depression; wellness sessions are private-pay. Fees are explained before you book.
Content reviewed by Dr. Zubaida Hussain, dentist, and Dr. Sabah Jarullah, family physician, at Westside, West Springs, Calgary SW — last reviewed September 2026. Educational information only; it does not replace an assessment with your provider.
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Westside Is Here for You
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